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| Software includes all the
modules starts from Prospect rising to service
call management, Follow ups for Service call,
Complain Management, Quotation for particular
Service call. |
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Objective |
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To manage Service call related with
different services and attended by,
followed by, each & everything related
with Service Call.
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AREA OF
APPLICATION |
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Small and large scale service based
business sectors.
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Features &
advantages |
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Service calls Entry and
maintains history. |
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Service call Follow up |
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Quotation for Service calls |
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Follow up Scheduling |
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Reminder for Service call
and its follow up |
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Elaborate
Customer and Prospect Master |
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Activation and
de-activation of Customer |
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Customer
ranking and history |
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From Date and
To Date reporting |
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Standard
reports like list of service
calls, follow ups for Calls,
sales person |
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performance,
location, address and analysis
codes, and user-defined reports
on quotations, etc. |
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Modules
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Service call entry |
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Reports
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Daily/Weekly/Monthly/Quarterly/Yearly
Service call Report |
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Status
wise Report (Pending, In
progress, Completed,
Rejected) |
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Call
Type wise Report |
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Sales
Person wise Inquiry
Report |
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Area,
City, State, Country
wise Inquiry |
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Customer/Company wise
Inquiry |
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Service call follow-up entry
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Reports |
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Service call
wise follow up
details
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Sales person
wise follow up
details |
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Date wise follow
up details |
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Follow up count
wise Report |
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Quotation generation
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Reports
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Service call
wise Quotation
details |
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Date wise
quotation |
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Approved by
quotation
details |
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Created by
quotation
details |
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Status wise
quotation
details |
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Reminder for service
call & follow ups.
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